Your Space Living Ltd. is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Your Space Living Ltd. may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25.05.2018
Please note, despite our best efforts, the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
The Information we collect:
• Contact information including email address
The reason we collect this information:
• To reply to any questions you have
• To send you information that you have requested
• To arrange a design consultation
• To give you the opportunity to contact us
What we do with the information we collect:
• We will use this information to reply to your messages and emails
• Internal record keeping
• We may use this information to improve our products and services
• We may send you update information on a subject in which you have expressed an interest
• Our website may be improved as a result of your communication with us
How we may share your information:
As a website user, we will not share your information with any third party. Should your status change from website user to paying customer, it may be necessary to share your details. Please see the "Paying Customer" section for more information.
How we keep your information safe:
We are committed to keeping your information safe and secure. We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. All of our computers and devices use security passwords and are locked when not in use. All external storage devices are kept behind a locked door when not in use. Any cloud storage we use is also secured behind the latest password technology.
A cookie is a small program installed on your computer by the website you are viewing. Cookies have a variety of functions, from information gathering to improving your browsing experience. There are no information gathering cookies on the Your Space Living website. The only cookies we use are designed to help certain aspects of the site function on the user’s computer or device.
Occasionally Your Space Living Ltd. producers a newsletter to inform customers and prospects of new products or offers that come onto the market. We use MailChimp (https://mailchimp.com) to handle email distribution. They store all of the newsletter email addresses on their own systems. We have specifically chosen MailChimp due to their ongoing commitment to online privacy.
This website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.
If you have purchased a new kitchen, home renovation or design services from Your Space Living Ltd. Your status moves from a website user to a paying customer. In order for us to complete the contract you have entered into, we require a full list of contact details.
We would only pass on your contact information if we were using a third party supplier or delivery service or to engage the services of a specialist sub-contractor. We would discuss this with you in person before taking any action. All of our recommended sub-contractors will sign a non-disclosure agreement before we pass them your details.
We are required by law to keep basic information about our customer and the related transaction for six years. This is a taxation requirement and completely outside of our control.
In addition, we may disclose your personal information to the extent that we are required to do so by law
As a paying customer, you are welcome to inspect the information we hold on record. Should your situation change, we would be happy to make changes to your information. Simply get in touch and we will respond accordingly.
Where legally possible, we also offer clients the option to have their details anonymised.
Due to the nature and size of Your Space Living Ltd. there is no requirement to appoint a Data Protection Controller. However, should you wish to discuss the matter of privacy further, please don’t hesitate to contact Jo or Mike Buckerfield via the contact page of this website.
Alternatively, you can contact us in person using the following details:
3A Commercial Street
Vale of Glamorgan